Textr Help Center
What Is Textr eSIM Refund Policy?
What Consumption Rules Will Apply
I Failed to Install My eSIM
How Many eSIMs Can I Install and Use at the Same Time?
How Can I Activate eSIM and Access Data?
Can I Temporarily Pause the Data Plan after Activating It?
What’s An eSIM?
How Can I Use Textr eSIM?
How Can I Install An eSIM on Android Devices?
What Devices Support eSIM?
Content Editor and Customer Support at Textr
A device is considered locked means you can only use SIM cards provided by a specific carrier. In order to use eSIMs, your devices should be carrier-unlocked, that means you can use SIM cards from any carrier.
In addition, please check the list below to ensure your devices support eSIMs. As more eSIM-compatible devices are released, this list will continually expand. You can also click system name here to search faster:
Note: iPhone and iPad purchased from Mainland China and Hong Kong cannot support eSIMs.
iPad without WiFi + Cellular features cannot support eSIMs.
Suggested iOS version: iOS 13.3 or later
All Samsung S20 FE/S21 cannot support eSIMs.
Most Samsung devices purchased from South Korea cannot support eSIMs except Samsung Galaxy Z Flip4 and Samsung Galaxy Z Fold 4.
US versions of Samsung S20/S2, Galaxy Z Flip 5G, Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 cannot support eSIMs.
Hong Kong versions of Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 cannot support eSIMs.
Google Pixel 3a purchased from South East Asia cannot support eSIMs.
Australia, Taiwan, and Japan versions of Google Pixel 3 cannot support eSIMs.
Google Pixel 3 purchased from US or Canadian carriers cannot support eSIMs.
Can’t find your devices on the list? We provide free device check tools to help you check whether your devices are eSIM-compatible.