Textr Help Center
Using Textr Team
Textr Team is a business communication platform that allows your team to connect with your customers anytime and on any device.
In this category, you will learn about texting, calling, phone numbers and the contact management.
SMS/MMS
How to Text a Number?
Navigate to ‘My Chats’ on Textr’s menu. Press the blue ‘Create’ button…
How to Send Picture Messages (MMS) with Textr Team
Sending pictures (MMS) along with text (SMS) will better illustrate your message…
Should You Use SMS or MMS for Your Business?
Everyone is using SMS and MMS nowadays. But do you know which form is the best to your company? Read this post to find the solution!
Frequently Asked Questions About Sending SMS and MMS
1. Why can’t I send SMS? There are several reasons for this. Please check if you have violated our terms of uses, regulations or carrier requirements. The system may suspend the number or account that violates the rules for...
Calls
How is the Quality of Calls?
Textr Team provides high audio quality. However, call quality can vary based on the strength of your internet connection…
Phone Numbers
How to Change the Phone Number on Your Textr Team Account
Whether your business is going through a merger or changing locations, there may be a time where you would like a new phone number…
Is There a Difference Between a Toll-free Number and a Local Number?
Here we will break down the differences so that you can make the best choice…
How do I Enable Texting on my Landline Phone Number
While your current provider handles your voice service, Textr Team will take care of your texting function…
Contacts
How to Add Contacts and Assign a Tag
Navigate to the ‘Contacts’ page on Textr Team’s menu. From here you will see a list of all your current contacts…
How to Add and Assign a Tag
Navigate to the ‘My Contacts’ in the Textr menu…